Seat Management

When you make a group purchase, the person who completes this purchase automatically becomes the Seat Manager.  The Seat Manager does not need to enrol in the course.

Users with the Seat Manager role get access to the intuitive dashboard to efficiently track and manage their enrolments, seats, and learner activity.

  • Dedicated Seat Manager Role & Dashboard
    The Seat Manager role is automatically assigned to people who make a Group Order purchase to oversee seat distribution and learner tracking from a centralised hub.
  • Actionable Insights & Notifications
     View claimed/unclaimed seats, enrolment history, last logins, and receive alerts when learners enrol to drive timely engagement.
  • Buy More Seats, Anytime
     Easily buy more seats anytime from the dashboard.

Assign a Seat Manager Role

The role is automatically assigned to any user who makes a Group Order purchase, either directly through a Physio Academy checkout or by requesting an invoice for multiple seats. Once the group order purchase or an invoice payment is successfully completed, you will have access to the Admin Dashboard, customised for Seat Managers.

At the moment, it is not possible to assign the role manually or unassign the role.

Seat Manager Permissions

A Seat Manager can do the following when accessing their Admin Dashboard:

  • View the number of seats purchased, claimed, and still available, self-enrol in a seat and buy more seats as needed.
  • Generate, retrieve, and share sign-up links. These links must be used by learners to enrol in the product purchased for them.
  • View details of students who have enrolled/claimed a seat. This includes the students':
    • Name
    • Email address
    • Date created/enrolled
    • Date last signed in
    • User role type
    • Enrolment status
  • Unenroll students
  • Manually/bulk enrol students


Admin Dashboard for Seat Managers

Admin Dashboard for Seat Managers allows seat managers to track and manage their enrolments, seats, and learner activity. 

On their dashboard, Seat Managers can view products recently purchased through Group Orders. They can see how many seats were purchased, how many were claimed, and how many are left unclaimed. They can also share the sign-up link. When selecting the Manage button, they will be brought to the seat management table.

Here, they can see the information of students who enrolled in a product using the sign-up link generated during the Group Order purchase. They can also share the link and purchase more seats for the same product.

Access the Admin Dashboard

When signing in, Seat Managers will automatically be directed to their Dashboard. They can also access their dashboard by:

  • Selecting the View your Admin Dashboard button that appears at the bottom of their Student Dashboard
  • By selecting the Admin dropdown option when clicking on their name in the header of the Student Dashboard
  • By selecting the View my Admin Dashboard link from the Group Order email notifications


Manage Seats

Seat Managers can manually manage their purchased seats, like enrolling students or unenrolling them.

Seat Managers can manually enrol students in the products they have purchased seats for. To do that:

  1. From their Admin Dashboard, Seat Managers can find the product they purchased
  2. Click Manage
  3. Click Enrol
  4. Select Add user individually
  5. Provide student information
  6. Click Create and enrol

The user will be created and enrolled in the selected product, claiming one of the purchased seats.

Manually Unenroll Students

Seat Managers can manually unenroll students from the products they have purchased seats for. To do that:

  1. From their Admin Dashboard, Seat Managers can find the product they purchased
  2. Click Manage
  3. Find the user using a search bar
  4. Click on the three dots next to the student who needs to be unenrolled
  5. Select Un-enrol
  6. Confirm the selection by clicking Un-enrol

The student's enrolment status will be changed to Expired, and they will no longer have access to the product. 

Note: Their seat cannot be reassigned, and unenrolment does not change the claimed seat amount.

Bulk Enrol Students

Seat Managers can bulk enrol multiple students in the products they have purchased seats for at one time from a CSV or XLSX file. To do that:

  1. From their Admin Dashboard, Seat Managers can find the product they purchased
  2. Click Manage
  3. Click Enrol
  4. Select Bulk import with file
  5. Download the template and add your student first names, last names, and emails
  6. Click Upload file
  7. Click to select your file to upload or drag and drop your file
  8. Click Upload
  9. Click Import

Once the import is complete, the users will be created and enrolled in the selected product, claiming the purchased seats.

Important Considerations

  • Anyone who makes a Group Orders purchase or has made one in the past are assigned the Seat Manager role.
  • Seat Managers can manage the seats they purchased - it is not possible to allow them to manage seats that they have not purchased.
  • At the moment, it is not possible to assign the Seat Manager role manually or unassign the role.
  • When signing in, Seat Managers will automatically be directed to their Dashboard. Products they are enrolled in can be accessed by clicking the My student dashboard button.
  • The Admin Dashboard is only available in the English language.
  • The seat claim email cannot be disabled or modified.