5 Communication Mistakes to Avoid for Clinicians

Great communication isn’t just about what you say—it’s how you say it. This guide reveals common yet overlooked communication techniques that build trust, improve patient understanding, and enhance treatment outcomes. Download now to elevate your clinical conversations!

Build trust and rapport from the first interaction by avoiding common communication mistakes.

Overcome language barriers, enhance patient understanding, and tailor messages to different health literacy levels.

Use positive, supportive language to reinforce helpful beliefs and ensure patients retain key health information.

5 Communication Mistakes Physiotherapists Must Avoid – Improve Patient Trust & Outcomes

This guide highlights five key communication mistakes that can impact patient trust and outcomes. With practical tips and real-world examples, it helps physiotherapists improve rapport, overcome barriers, and enhance clinical effectiveness.

Margaret Potter

PhD, MSc (Sport Psych), Dip Phys Director TELL Centre Dr Margaret Potter has a background as a physiotherapist and more than 20-years of experience in both the healthcare and education sectors with expertise in staff development, leadership, mentoring and coaching. She is Director of the TELL Centre which offers the award-winning Teaching on the Run Program and is a Professional Certified Coach with the International Coaching Federation. She enjoys working with individuals, groups, and organisations to optimise communication, teamwork, and workplace-based performance. Margaret is a sought-after entertaining presenter who will engage, inform and extend participants with an interactive approach.

5 Communication Mistakes to Avoid for Physiotherapy Clinicians

Avoid common communication pitfalls and build stronger patient connections. Get practical tips to enhance trust, clarity, and clinical outcomes—download your guide today!

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