5 Communication Mistakes to Avoid for Clinicians

Great communication isn’t just about what you say—it’s how you say it. This guide reveals common yet overlooked communication techniques that build trust, improve patient understanding, and enhance treatment outcomes. Download now to elevate your clinical conversations!

Build trust and rapport from the first interaction by avoiding common communication mistakes.

Overcome language barriers, enhance patient understanding, and tailor messages to different health literacy levels.

Use positive, supportive language to reinforce helpful beliefs and ensure patients retain key health information.

5 Communication Mistakes Physiotherapists Must Avoid – Improve Patient Trust & Outcomes

This guide highlights five key communication mistakes that can impact patient trust and outcomes. With practical tips and real-world examples, it helps physiotherapists improve rapport, overcome barriers, and enhance clinical effectiveness.

Angela Cadogan

PhD, NZRPS, M.Sports Physio, Dip.MT Physiotherapy Specialist (Musculoskeletal) A NZ-registered Physiotherapy Specialist (Musculoskeletal), who holds a PhD in Musculoskeletal Diagnostics from AUT University with a focus on shoulder pain. Based in Christchurch, she consults in her own practice and works in Orthopaedic Triage (Shoulder) with the Canterbury District Health Board. Angela has published research on shoulder diagnostics, is an invited keynote speaker at international conferences, and directs Physio Academy, offering courses to upskill physiotherapists. Learn more at www.drangelacadogan.co.nz.

5 Communication Mistakes to Avoid for Physiotherapy Clinicians

Avoid common communication pitfalls and build stronger patient connections. Get practical tips to enhance trust, clarity, and clinical outcomes—download your guide today!

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