Communication

As communicators, physiotherapists use written, verbal and non-verbal methods to effectively and respectfully communicate with clients, family/whanau, other professionals, communities and relevant others and facilitate gathering and sharing of information as appropriate for the situation or context to optimise management and outcomes.

Browse our list of resources below to upskill in this area. 

Try our Competency Self-Assessment Questionnaire to rate your confidence on the 7 core physiotherapy competencies. If you find areas where you need to upskill, add these to your Professional Development Plan. Learn more about Communication Competencies. 

Physio Academy Learning Resources:

Recorded Webinars

NZ Physiotherapy Board Resources

Physiotherapy Standards

These standards detail the expected minimum standards of practice in physiotherapy in New Zealand. Combined with the Aotearoa New Zealand Code of Ethics and practice thresholds, they describe what the public and the profession expect of a competent physiotherapist.


Internet and electronic communication:

https://www.physioboard.org.nz/standards/physiotherapy-standards/internet-and-electronic-communication-standard

Physiotherapy health records:

https://www.physioboard.org.nz/standards/physiotherapy-standards/physiotherapy-health-records-standard

Telehealth:

https://www.physioboard.org.nz/standards/physiotherapy-standards/telehealth-standard

New Zealand Physiotherapy Board Resources

Physiotherapy Board Complaints Processes:

https://www.physioboard.org.nz/about-us/complaints-notifications 

To register a complaint or concern:

https://www.physioboard.org.nz/about-us/complaints-notifications/register-a-complaint-or-concern